Abstract: For electric vehicles (EV s) choosing the same target charging station, appropriate guidance for them to choose the appropriate charging pile for charging will help reduce the charging ...

H&R Block Made a Mistake On My Taxes. Why Won’t It Help Me? When Lance Croft gets hit with $14,000 in IRS penalties, he discovers that his H&R Block tax preparer missed a page on his return. After two ...

Abstract: We study a staffing optimization problem in multi-skill call centers. The objective is to minimize the total cost of agents under some quality of service (QoS) constraints. The key challenge ...